Restore The Retail Story Behind The Scenes: After Closing The Business Of Businesses
In recent years, journalists have taken part in the grass-roots units, tracking interviews with department stores, specialty stores, catering and express businesses, trying to dig out the unknown stories of commercial chains, presenting consumers with a more fuller business enterprise and perceiving the brand strength of these enterprises.
Race against the clock express dream
Liu Fang, who had just arrived at the office in the early morning, received a call from STO coke master. After confirmation of delivery, he arrived at the front desk of the company in less than 10 minutes.
Liu Fang took the courier from Jiao Jiao's master and signed it. The total time was not more than 20 seconds.
Then Jiao Jiao ran to the next delivery place and walked on the phone.
This is exactly what we are accustomed to in the fast track delivery industry, but for the whole collection process, this is only the last step in the race against time.
Before Liu Fang received the express from Jiao Jiao, the staff of Beijing Shen Tong Hepingli branch had been busy for over 4 hours.
A day's work starts at 5 in the morning.
Pan Dong is the head of Beijing Shentong Hepingli branch. In order to ensure the normal delivery of the morning express, he gets up at 4:30 in the morning.
The lowest temperature in winter morning is below zero and the racing wind is biting, but pat Dong must arrive at work before 5 o'clock.
At that time, a few trucks express from the superior distribution center will be sent to the company on time. Pan Dong will organize the logistics personnel to discharge the goods.
At 7 in the morning, Jiao Jiao and other teachers began to get up and wash up. They must ensure that they arrived at the station at 7:30, and put the goods in their own distribution area in the order of the electric tricycle before 8:30.
Before delivery, in order to save time, most of the time the courier was not able to eat, so he could only buy something on the road to satisfy his hunger.
In the view of Jiao master, the couriers who return to the outlets around 15 o'clock do not have much entertainment time. They must pack up their express packets after meals, and send them to the upper level distribution center in time by 9:30 pm.
In pun Dong, it seems that the courier who has been tired for a day has lost the entertainment time, and basically belongs to "touching the bed." the courier, who packed the express mail, went into dreamland after 10 p.m.
Domestic express industry grassroots staff are mostly low educated population, junior high school graduated from pun 26 years old, dry courier has been six years.
In their opinion, although the express industry is hard, but the income is good, the "first bucket of gold" may help them to help them to achieve their dreams of life.
Guarding fresh vegetables day and night
In order to put all the fresh fruits and vegetables on the table before placing the shop, the supermarket began to act the night before.
At the beginning of the morning, the supermarket sends the center to set up goods and sorting. The fruits and vegetables must be delivered to dozens of stores in Beijing before 6 a.m., and the time of arrival of each store in different parts of the city is different. In order to ensure the exact delivery of goods at the time of arrival, every shop has night duty personnel, and from 4 o'clock to 6 o'clock in the morning is the arrival time.
At the same time, because there is a large truck limit regulations, delivery vehicles must return to the library before 8 o'clock.
Ning Sun, a salesgirl at the store in Shuang Yu Shu, has started a day's work. Before that, the night shift workers in the store have finished receiving vegetables, fruits, tofu, staple food and other products on that day. The work that Ning Sun and her colleagues need to do is two sorting, packing, price signing, and counter.
This series of actions should be finished before 9, and then you can open the shop to greet the customers on the new day.
After 21 o'clock, the supermarket began to close shop. After closing the shop, Ning Sun began to deal with the leafy leafy vegetables and other fruits with injuries. Strawberries, which were delicate fruits, could hardly stay overnight.
After that, clean the processing room, the operation table and so on, and close the equipment.
An hour later, Ning Sun finished his day's work and left home.
The night shift colleagues should be on duty to ensure that there is no theft, and always pay attention to the situation of aging equipment to prevent accidents such as fire.
At three or four in the morning, second days of distribution is required to ensure that consumers can get the freshest fruits and vegetables at eight or nine a.m.
An early meeting full of positive energy
At 9:20 in the morning, Jia Ming, who had delicate makeup, had been dressed up in Dongan shopping mall.
Women's wear
Waiting for a regular morning meeting in the counter.
This Saturday, the shopping mall will hold a competition. The "goddess" customers selected by Internet will assign the collocs.
Clothing collocation
The best collocs will receive a platinum necklace, and second to sixth will also have different awards.
Jia Ming said that collocks are from different counters, and they are excellent salesmen of various counters.
After several previous selection, Jia Ming has been selected for the final competition of 6 collocs.
"Before our selection is to use the morning time, the theme of girlfriends travel, student reunion and so on, the last theme of this theme is Christmas Party.
Collocs worked hard, and some of them came to the most colorful costumes.
In the absence of games and activities, it will be brief and practical.
"Yesterday morning, we learned the knowledge of fire prevention and how to deal with the fire danger."
Before, the study of early meeting also includes color matching, service discourse and so on.
"Now shopping centres pay more attention to services, meeting will also focus on."
Jia Ming said.
It will be over at 9:50, which means that the day's business and service are about to start.
The director's concluding remarks are "everything starts from customers", and the answer is "let everything satisfy the customers".
Then, the music rang, and Jia Ming and his colleagues stood at the counter, waiting for the arrival of customers.
Multiple sampling insurance
quality
Like other busy scenes before opening the door, the Beijing baking giant is also preparing for the opening in the early hours of the morning.
Wu Ying, a shop assistant in Hepingli, became busy at 4 a.m.
The raw materials from the central factory of the United States have been delivered to the door of the shop. Wu Ying first checks the quantity of raw materials, and then checks the quality of various raw materials.
Wu Ying said: "these materials have been inspected before they are shipped from the central factory of the company. In order to ensure the quality of the raw materials, all the raw materials will be delivered by a unified logistics, and two inspections will be conducted after arriving at each branch."
Owing to the fact that the material is the daily distribution mode, Wu Ying has to repeat this work every day.
Li Chen (a pseudonym) is responsible for the baking of food before the door opens.
According to Li Chen, in addition to fixed packaging products, other products are sold on the same day.
While Li Chen bake food, Wu Ying will do some cleaning work in the field, off the court and in front of the door. At the same time, in order to create a better shopping environment, checking the checkout machines and other equipment is also one of the necessary jobs before opening the shop.
Wu Ying told the Beijing Commercial Daily reporter: "cleanliness is the most important work before and after the opening of a store. As a food company, the main concern is whether food is hygienic and whether the quality is cleared."
After cleaning, baking, checking and signing the work, the time has arrived at 7:30 in the morning. Several of Wu Yinghe's colleagues have opened the door to welcome the first customers.
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