Jingdong Mall Responds To Suspected Sale Of Sanwu Products: We Are Investigating The Situation

It was reported on March 18 that the LCD TVs sold by Jingdong Mall were suspected of false size or three no products. The staff of Jingdong Mall responded that they were seeking information from yaoyang electric appliance stores and urged them to verify the feedback.

It is understood that prior to this, some media reported that Jingdong Mall was suspected of cheating consumers and disclosed the false size of LCD TV in Jingdong Mall, which was suspected of cheating consumers.

Later, Mr. Tao, who claimed to be the person in charge of Guangzhou chuangxiang Electronic Technology Co., Ltd., a LCD TV manufacturer, called our newspaper and said, "I am also a victim. What Jingdong sells is not my TV, but my brand." In this regard, Jingdong Mall may be suspected of selling Sanwu products.

Jingdong Mall staff response said, "whether this list of goods for counterfeit goods, we are to yaoyang electrical appliances stores to understand the situation, urge the business to verify feedback." The reporter repeatedly called yaoyang electric appliance store in Jingdong Mall to verify whether the product was counterfeit, but it could not be connected.

It is reported that the report has attracted the attention of Tianjin Consumer Association. A special investigation has been launched, and an investigation letter has been sent to Jingdong to fulfill the public welfare responsibilities of the Consumer Association. Jingdong Mall will be urged to carry out rectification through interviews and advice.

Previously, the "315" Internet consumption forum released the "summary and analysis report on 2020 comparative test of some consumer associations in China". According to the report, of the 832 online samples, 322 products failed to meet the standard, accounting for 38.70%. Among them, 173 samples were collected from Jingdong shopping mall, 56 of which failed to meet the standard, with a failure rate of 32.37%.